Acuerdo de Oferta Pública

General Provisions

This Public Offer Agreement (“Agreement”) sets out the general terms and conditions for purchasing products through ollimoon.com.

By placing an order on our website, the customer confirms that they have read, understood and accepted this Agreement.

Ollimoon reserves the right to update these terms when necessary. The version published on the website at the time an order is placed will apply to that order.

Products

Ollimoon offers children’s clothing, accessories and related products presented on ollimoon.com.

We make every reasonable effort to ensure that product descriptions, photographs, colours, sizes and other information displayed on the website are accurate.

Please note that actual product colours may vary slightly depending on screen settings, lighting and device.

Placing an Order

To place an order, the customer selects the desired products and completes the checkout process on ollimoon.com.

The customer is responsible for providing accurate and complete contact, billing and delivery information.

By placing an order, the customer confirms their intention to purchase the selected products and agrees to these Terms.

An order is considered accepted once the customer receives an order confirmation by email.

Prices

All product prices are displayed on ollimoon.com in the currency shown on the website.

The final price of the order is displayed during checkout before the customer confirms the purchase.

Ollimoon reserves the right to change product prices at any time. Any price changes will not affect orders that have already been confirmed.

Product Availability

All products are subject to availability.

If an ordered product becomes unavailable after an order has been placed, we will contact the customer as soon as possible and offer an appropriate solution, such as an alternative product or a refund where applicable.

Customer Responsibilities

Customers are responsible for ensuring that all information provided during checkout is correct and complete.

Ollimoon cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Customers must use the website and its services lawfully and must not attempt to interfere with the operation or security of ollimoon.com.

Intellectual Property

All content available on ollimoon.com, including the Ollimoon name, logo, Olli & Moon characters, illustrations, graphics, photographs, product designs, texts and other creative materials, is protected by applicable intellectual property rights.

No content from ollimoon.com may be copied, reproduced, modified, distributed, published or used for commercial purposes without prior written permission from Ollimoon.

Personal Data

Personal information provided by customers is processed in accordance with our Privacy Policy and applicable data protection legislation.

For more information about how we collect, use and protect personal information, please refer to our Privacy Policy.

Liability

Ollimoon is not responsible for delays or failure to fulfil obligations caused by circumstances beyond our reasonable control.

Nothing in this Agreement limits or excludes any consumer rights that cannot legally be limited or excluded under applicable law.

Governing Law

This Agreement and purchases made through ollimoon.com are governed by applicable Spanish law and relevant European Union consumer protection legislation.

Customers residing in the European Union retain any mandatory consumer rights granted to them under applicable legislation.

Changes to This Agreement

Ollimoon reserves the right to amend or update this Public Offer Agreement when necessary, including in response to changes in legislation, our website or our business operations.

The version of the Agreement published on ollimoon.com at the time an order is placed will apply to that order.

Contact

If you have any questions regarding this Public Offer Agreement or an order placed through ollimoon.com, please contact us using the details provided on our Contacts page.

For specific information regarding shipping and payment methods, please refer to our Entrega y pago page.

For information regarding exchanges and returns, please refer to our Cambios y devoluciones page.