{"id":3,"date":"2025-11-11T11:07:24","date_gmt":"2025-11-11T11:07:24","guid":{"rendered":"https:\/\/ollimoon.com\/?page_id=3"},"modified":"2026-09-09T22:45:10","modified_gmt":"2026-09-09T20:45:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ollimoon.com\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de Privacidad"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba0b347 e-con-full wd-section-stretch-content e-flex e-con e-parent\" data-id=\"ba0b347\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd6673a elementor-widget__width-inherit elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"dd6673a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"wd-breadcrumbs woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">\t\t\t\t<span class=\"wd-last\">\n\t\t\t\t\tInicio\t\t\t\t<\/span>\n\t\t\t<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c25c13d elementor-widget__width-initial elementor-widget elementor-widget-wd_text_block\" data-id=\"c25c13d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p1\"><b>Last updated: September 2026<\/b><b><\/b><\/p><p class=\"p1\">At Ollimoon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit <span class=\"s1\"><b>ollimoon.com<\/b><\/span>, create an account, place an order, contact us or otherwise interact with our website.<\/p><p class=\"p1\">By using our website, you acknowledge the practices described in this Privacy Policy.<\/p><p class=\"p1\"><b>Information We Collect<\/b><b><\/b><\/p><p class=\"p1\">We may collect personal information that you provide directly to us, including:<\/p><p class=\"p1\">\u2022 First and last name<\/p><p class=\"p1\">\u2022 Billing and shipping address<\/p><p class=\"p1\">\u2022 Email address<\/p><p class=\"p1\">\u2022 Telephone number<\/p><p class=\"p1\">\u2022 Order and purchase information<\/p><p class=\"p1\">\u2022 Account information, if you create an account<\/p><p class=\"p1\">\u2022 Information you provide when contacting customer support<\/p><p class=\"p1\">\u2022 Communication preferences<\/p><p class=\"p1\">We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited and cookie-related information.<\/p><p class=\"p1\"><b>Payment Information<\/b><b><\/b><\/p><p class=\"p1\">Payments made through <span class=\"s1\">ollimoon.com<\/span> are processed by third-party payment providers available at checkout.<\/p><p class=\"p1\">Depending on the payment method selected, your payment may be processed by providers such as WooPayments, PayPal or other supported payment services.<\/p><p class=\"p1\">Ollimoon does not directly store your complete credit or debit card details. Payment information is processed securely by the relevant payment provider in accordance with its own privacy and security policies.<\/p><p class=\"p1\"><b>How We Use Your Information<\/b><b><\/b><\/p><p class=\"p1\">We may use your personal information to:<\/p><p class=\"p1\">\u2022 Process and fulfil your orders<\/p><p class=\"p1\">\u2022 Process payments and refunds<\/p><p class=\"p1\">\u2022 Arrange delivery of your purchases<\/p><p class=\"p1\">\u2022 Send order confirmations and important order updates<\/p><p class=\"p1\">\u2022 Provide customer support<\/p><p class=\"p1\">\u2022 Manage returns and exchanges<\/p><p class=\"p1\">\u2022 Prevent fraud and protect our website<\/p><p class=\"p1\">\u2022 Maintain and improve our website and services<\/p><p class=\"p1\">\u2022 Comply with accounting, tax and other legal obligations<\/p><p class=\"p1\">\u2022 Send marketing communications where you have provided consent or where otherwise permitted by law<\/p><p class=\"p1\">We only process personal data when we have a valid legal basis to do so.<\/p><p class=\"p1\"><b>Legal Basis for Processing<\/b><b><\/b><\/p><p class=\"p1\">Under the General Data Protection Regulation (GDPR), we may process your personal data on the following legal bases:<\/p><p class=\"p1\"><b>Contract:<\/b> when processing is necessary to fulfil your order or provide a service you requested.<\/p><p class=\"p1\"><b>Legal obligation:<\/b> when we are required to retain or process information to comply with applicable laws.<\/p><p class=\"p1\"><b>Legitimate interests:<\/b> when necessary for the operation, security and improvement of our business, provided those interests do not override your rights.<\/p><p class=\"p1\"><b>Consent:<\/b> where you have explicitly agreed to specific processing, such as certain marketing communications or non-essential cookies.<\/p><p class=\"p1\"><b>Sharing Your Information<\/b><b><\/b><\/p><p class=\"p1\">We do not sell your personal information.<\/p><p class=\"p1\">We may share information with trusted service providers when necessary to operate our business, including:<\/p><p class=\"p1\">\u2022 Payment processors<\/p><p class=\"p1\">\u2022 Shipping and logistics providers<\/p><p class=\"p1\">\u2022 Website hosting and technical service providers<\/p><p class=\"p1\">\u2022 E-commerce and website service providers<\/p><p class=\"p1\">\u2022 Email and customer communication services<\/p><p class=\"p1\">\u2022 Analytics and security providers<\/p><p class=\"p1\">\u2022 Professional advisers or authorities where legally required<\/p><p class=\"p1\">These providers receive only the information reasonably necessary to perform their services.<\/p><p class=\"p1\"><b>Shipping and Order Fulfilment<\/b><b><\/b><\/p><p class=\"p1\">To deliver your order, we may provide your name, shipping address, telephone number, email address and relevant order information to shipping, courier or logistics providers.<\/p><p class=\"p1\">This information is used solely as necessary to process and deliver your order and provide delivery-related communications.<\/p><p class=\"p1\"><b>Cookies<\/b><b><\/b><\/p><p class=\"p1\">Ollimoon.com may use cookies and similar technologies to operate the website, remember customer preferences, maintain shopping cart functionality, improve performance, analyse website usage and, where applicable, provide personalised content or marketing.<\/p><p class=\"p1\">Where required by applicable law, non-essential cookies will only be used after you have provided consent.<\/p><p class=\"p1\">You can manage your cookie preferences through the cookie settings available on our website and through your browser settings.<\/p><p class=\"p1\"><b>Marketing Communications<\/b><b><\/b><\/p><p class=\"p1\">If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send you information about new products, collections, special offers and Ollimoon news.<\/p><p class=\"p1\">You can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us.<\/p><p class=\"p1\">Unsubscribing from marketing communications will not prevent us from sending essential transactional messages relating to your orders.<\/p><p class=\"p1\"><b>How Long We Keep Your Information<\/b><b><\/b><\/p><p class=\"p1\">We retain personal information only for as long as necessary for the purposes for which it was collected, including fulfilling orders, providing customer service and meeting accounting, tax and other legal requirements.<\/p><p class=\"p1\">Retention periods may vary depending on the type of information and applicable legal obligations.<\/p><p class=\"p1\"><b>How We Protect Your Information<\/b><b><\/b><\/p><p class=\"p1\">We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.<\/p><p class=\"p1\">However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.<\/p><p class=\"p1\"><b>Your Rights Under GDPR<\/b><b><\/b><\/p><p class=\"p1\">If GDPR applies to the processing of your personal data, you may have the right to:<\/p><p class=\"p1\">\u2022 Access the personal data we hold about you<\/p><p class=\"p1\">\u2022 Request correction of inaccurate or incomplete information<\/p><p class=\"p1\">\u2022 Request deletion of your personal data in certain circumstances<\/p><p class=\"p1\">\u2022 Request restriction of processing<\/p><p class=\"p1\">\u2022 Object to certain processing<\/p><p class=\"p1\">\u2022 Request data portability<\/p><p class=\"p1\">\u2022 Withdraw consent where processing is based on consent<\/p><p class=\"p1\">\u2022 Lodge a complaint with the relevant data protection supervisory authority<\/p><p class=\"p1\">These rights may be subject to limitations or exceptions provided by applicable law.<\/p><p class=\"p1\"><b>Children\u2019s Privacy<\/b><b><\/b><\/p><p class=\"p1\">Our products are designed for children, but our website and online store are intended to be used by adults, parents or legal guardians.<\/p><p class=\"p1\">We do not knowingly seek to collect personal information directly from children through our online store. If you believe that a child has provided personal information to us without appropriate authorisation, please contact us.<\/p><p class=\"p1\"><b>Third-Party Services and Links<\/b><b><\/b><\/p><p class=\"p1\">Our website may contain links to third-party websites or use third-party services.<\/p><p class=\"p1\">These third parties operate under their own privacy policies, and Ollimoon is not responsible for their independent privacy practices. We encourage you to review their policies before providing personal information.<\/p><p class=\"p1\"><b>International Data Transfers<\/b><b><\/b><\/p><p class=\"p1\">Some of our service providers may process personal information outside your country of residence.<\/p><p class=\"p1\">Where personal data is transferred outside the European Economic Area, we take appropriate steps, where required, to ensure that the information receives an adequate level of protection in accordance with applicable data protection law.<\/p><p class=\"p1\"><b>Changes to This Privacy Policy<\/b><b><\/b><\/p><p class=\"p1\">We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.<\/p><p class=\"p1\">The latest version will always be published on <span class=\"s1\">ollimoon.com<\/span> with the relevant update date.<\/p><p class=\"p1\"><b>Contact Us<\/b><b><\/b><\/p><p class=\"p1\">If you have questions about this Privacy Policy, how we process your personal information or wish to exercise your data protection rights, please contact us using the contact information provided on our <b>Contactos<\/b> page.<\/p><p class=\"p1\"><b>Ollimoon<\/b><b><\/b><\/p><p class=\"p3\"><span class=\"s2\">Website: <\/span><b>ollimoon.com<\/b><b><\/b><\/p><p class=\"p1\"><b>Stories You Can Wear.<\/b><b><\/b><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: September 2026 At Ollimoon, we respect your privacy and are committed to protecting your personal information. This Privacy<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ollimoon.com\/es\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ollimoon.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ollimoon.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ollimoon.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ollimoon.com\/es\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/ollimoon.com\/es\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1577,"href":"https:\/\/ollimoon.com\/es\/wp-json\/wp\/v2\/pages\/3\/revisions\/1577"}],"wp:attachment":[{"href":"https:\/\/ollimoon.com\/es\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}